Refund Options

Kindly check below the various booking services refund options you have with your bookings in Travelog, for bookings that regard services managed by Travelog itself.

For partners-managed services, kindly find this info in particular services pages or you can contact the services manage using the contact info provided in the service page.

Accommodation bookings

Client gets a full refund of the upfront payment if cancellation of booking takes place up to 30 days before the Check-in day. Refund amount is returned to the client using the same payment method that was initially used for payment.

Transfers/Car rental/Cruises bookings

No upfront payment needed for making a booking, so no refund is needed in this case.

You can learn more about cancellation/refund options in our Terms of Use page or you can contact us.