Privacy Statement (EU)

This privacy statement was last updated on November 24, 2021 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://travelog.net.gr/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

 
1.1 We use your data for the following purpose:

Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • Name
  • Email address
  • IP Address
The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3 months

 
1.2 We use your data for the following purpose:

Newsletter

For this purpose we use the following data:

  • Email address
The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data upon termination of the service for the following number of months: 3 months

 
1.3 We use your data for the following purpose:

Registering an account

For this purpose we use the following data:

  • Email address
  • Username, passwords and other account specific data
  • Other:

First Name, Last Name

Phone Number (optional)

The basis on which we may process these data is:

Consent obtained

Retention period

We retain this data until the service is terminated.

 
1.4 We use your data for the following purpose:

To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • First Name, Last Name
  • Email address
  • IP Address
  • Telephone number
  • Other:

Address, State, Country ( Optional )

The basis on which we may process these data is:

Performance of an agreement

Retention period

We retain this data upon termination of the service for the following number of months: 5 Years

 
1.5 Comments – Reviews

When visitors leave comments or reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 
1.6 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website ( e.g. YouTube, Facebook ). You may disable such behaviour by disabling the corresponding cookies using our Cookie Banner or Cookie Policy.

 

2. Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Processors

Name:
Country:
Purpose:

Third parties

Name: Add This
Country: USA
Purpose: Use of services
Data: Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Travelog Vacation Services

3 Kandianou Roma str. , 29100 Zakynthos, Hellas Greece
Website: https://travelog.net.gr
Email: info@travelog.net.gr

Phone number: +30 693 245 2020

Annex

1. E-commerce

We collect information about you during the checkout process on our store.

What we collect and store

We use cookies to keep track of cart contents while you’re browsing our site. You can kindly check our Cookie Policy Here

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing  addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased  and
  • Customer information like your name, email address, and billing information ( not credit/debit card numbers).

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and site services to you; for example we inform the owner of an accommodation or a car for a new booking of their service.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

We, as Travelog, do not ask, collect, use, store or be aware with any way , for any financial information of yours, such as credit or debit card numbers.

Please see the PayPal Privacy Policy for more details.

2. Complianz | The Privacy Suite for WordPress

This website uses Complianz Privacy Suite for WordPress to collect and record consent based on Browser and Device. For this function, your IP address is anonymized and stored in our database. This service does not process personally identifiable information and does not share data with the service provider. For more information, see the Complianz Privacy Statement.